Read what Thomson trekkers say about their journeys to the roof of Africa. These are real comments from real adventurers. Or click here to read The Buzz for up-to-the-minute feedback from our guests!
Judy & Grandson Summit Kilimanjaro
Review: Judy G.
My grandson, Jacob, and I had a wonderful experience and I am sure its something we will always remember.
Your Kilimanjaro staff was just great and looked after us at all times, the porters & guides made the trek a success. Our safari was just as wonderful, Jacob especially enjoyed the balloon safari.
Our holiday just wasn’t long enough. We hope to come back someday. Thanks again for all your help while we were preparing for our journey.
Judy G.
Kilimanjaro Western Approach Route & Safari, February 2012
Review: Kilimanjaro Umbwe Trek
Janet Reviews her Thomson Trek
The trip is one we will absolutely not forget. It was fantastic in every way. We can only say great things about all the people that touched us on behalf of Thomson Safaris.
As the trip progressed, I became more and more aware of the logistics involved with moving a family throughout Tanzania. I can honestly say that the Thomson Safari staff pulled it off without a hitch, they were available at every point, every transition was smooth and we were able to completely enjoy the experience without worrying about all the travel details.
As we spoke to people traveling with other travel companies, it became apparent that Thomson provides a superior service. Our guides, accommodations and our meals were far superior.
Janet S.
Kilimanjaro Umbwe Route & Safari, January 2012
Thomson Safaris Western Approach Review
Christina S.
Amazing! I can’t believe I did it and I couldn’t have done it without the help of the Thomson crew. They provided outstanding service and dedication to ensure we got up the mountain safely and successfully.
Wilfred led a great team that was always smiling and encouraged us every step of the way! The guides took time to help each of us individually during our low points to ensure we made it! I will be recommending Thomson and Wilfred to anyone I know that wants to embark on this incredible journey!
Christina S.
Kilimanjaro Western Approach Route and Safari, August 2011
Nothing was going to come between me and the Peak!
Photo: David Hsia
Reaching Stella Peak and seeing in the distance the Uhuru Peak sign was the highlight - nothing was going to come between me and the Peak. Stella gave me an adrenaline boost and refueled my emotional ability to get to Uhuru.
Pulling out my Canadian flag and standing on “the rooftop of Africa” is an experience that might be impossible to beat. Thank you, Thomson!
Tracy K.
Kilimanjaro Western Approach Route, July 2011
Customer Service on Kilimanjaro Western Approach Trek
Review: Dave & Amy M.
It was a totally amazing experience! Thanks for the help in coordinating and providing us with all the trip details and guidance. We feel so fortunate to have had this experience and know that we got our money's worth by choosing Thomson.
Talking with the staff and learning a little Swahili was a real trip highlight. I was blown away by the kindness and diligence exhibited by each of the guides, waiters, and porters on our journey to the top of the mountain. Besides a safe summit, it was obvious during the hike that customer service is Thomson's number one goal.
At first we were all surprised by the amount of support crew (38) traveling for just our group of eight climbers. Then, after seeing just how much went into setting up camp and getting us to each site, it was obvious that this was an immensely coordinated production. With that much support and comfort there was no question that we were getting to the top!
It was a real surprise to see so much wildlife at Ndarakwai Camp [before the trek]. What they've done and are currently doing there is awesome. We were especially impressed with our walking guide who wouldn't give up until we had seen some elephants up close.
We had such an amazing vacation and feel so satisfied to have made it to the top! Thanks so much again for your help and for the great experience that Tanzania and Thomson provided!
Dave & Amy M.
Kilimanjaro Western Approach Route, July 2011
