From the beginning Thomson proved to be a top-notch safari company. Before I decided to book all of my questions and concerns were answered honestly and patiently. After I booked I felt very well-taken care of, and I could immediately tell the Thomson team members were experts in safari travel.
The beautiful welcome packet I received contained everything needed to prepare including detailed Visa info, recommended timelines and even packing tips. I loved the extra bonuses like the journal, maps and luggage tags- very well put together! I was even sent options for flight itineraries which proved to be very helpful and saved me a lot of planning time.
I felt safe throughout my entire journey and never had to worry about a thing. The staff and crew were very knowledgeable in each location and treated us all with respect and generosity. I felt very welcome at all times. The lodging choices were amazing and perfectly suited for each leg of the trip. One surprise was the food - all delicious and abundant with many choices. The daily excursions were fantastic, and the animal sightings and scenery were breathtaking. I still can't believe we saw the Big 5 and have so many great photos from every day.
What an amazing adventure and life-changing experience. I would recommend Thomson to anyone considering going on safari. You will not be disappointed.... In fact I can't wait to book my next adventure!